TITANS is a dynamic and independent IT outsourcing agency that has been providing specialized services for over 10 years. Known for their innovative approach and commitment to fairness, TITANS strengthens IT teams by connecting them with the right experts. With a workforce of approximately 40 employees, TITANS collaborates with over 600 global companies across Europe, helping them scale IT teams efficiently and optimize their cost structures.
Over the span of a year, TITANS encountered challenges in maintaining stability in their HR manager role. Two employees came and went, neither fitting well with the company’s culture, leading to friction within the leadership team. Given the crucial nature of this role in a growing company, TITANS’ CEO, Jakub Konečný, sought to understand what personality traits were necessary for success. However, prior attempts to define these traits relied heavily on intuition, leading to hires that failed to align with the team's dynamics and work culture.
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Talentpilot provided the clarity that TITANS needed, offering a data-driven approach to identify the ideal personality traits and work culture preferences for their HR manager role. By utilizing the Talentpilot application, TITANS was able to analyze the personality traits and work culture of their previous HR managers and compare these findings with their current leadership team.
The analysis revealed a recurring issue: the management team was composed of extroverted, risk-taking, and highly competitive individuals. These shared traits contributed to internal tension when HR managers with similar dominant personalities were brought into the fold. Talentpilot helped TITANS realize that, rather than more of the same, they needed a candidate who would bring balance—someone who could offer calm, cooperation, and measured decision-making.
"Talentpilot helped TITANS realize that, rather than more of the same, they needed a candidate who would bring balance—someone who could offer calm, cooperation, and measured decision-making."
The Talentpilot app guided TITANS through each stage of the hiring process. Initially, the application’s analysis of the team's personality traits and work culture revealed a lack of diversity in their leadership style. Armed with this insight, TITANS refined their search criteria, seeking an HR manager with complementary traits—someone patient, diplomatic, and collaborative.
Furthermore, Talentpilot’s AI-driven assistant helped the team prepare targeted interview questions, allowing them to objectively assess candidates on their fit with the pre-defined personality traits and work culture preferences. This structured approach enabled TITANS to confidently evaluate each candidate and select Bára, whose personality was the perfect match for balancing the existing team dynamics.
Just three months after Bára took on the role of HR manager, TITANS saw significant improvements in team cohesion. Bára’s calm, cooperative, and patient nature brought a much-needed counterbalance to the team, which had previously struggled with too many dominant personalities. The leadership team now functions more harmoniously, with better communication and smoother decision-making.
Thanks to Talentpilot, TITANS transformed their approach to hiring. What was once an intuitive process is now grounded in data, ensuring that future hires are not only skilled but also an excellent fit for the company’s culture and team dynamics.
"Thanks to Talentpilot, we found exactly the right person for the role. Since then, every interview process has been guided by Talentpilot, and I can’t imagine relying solely on intuition again."Jakub KonečnýCEO of TITANS
Talentpilot’s personalized and data-driven approach empowered TITANS to make informed, strategic hiring decisions that perfectly aligned with their team’s needs. By moving away from intuition-based hiring, TITANS ensured that they brought in not just the right skills, but the right personality and work culture fit. This shift has led to a more balanced, effective leadership team, setting TITANS on a path for continued growth and success. Furthermore, with a 30% improvement in cNPS and the ability to save 5 hours of recruitment time per week, Talentpilot has proven to be an invaluable tool for TITANS' ongoing recruitment strategy.
